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ServicePilot Technologies allows effectively
measuring the behavior of applications and analyzing the degradation
of response times. Some of customers who use ServicePilot
Technologies' solution to monitor their business-critical
applications, are presented below:
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Insurance
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Improving the proactivity of network operations and measuring the quality of service
delivered in a delegated environment
MACSF Groupe, the first mutual insurance company for health
professionnals in France, has selected and installed ServicePilot
software to manage its distributed LAN & WAN network
serving the company's headquarter, its back-up site and 80 local
agencies spread over the french territory. The implementation of ServicePilot Technologies
solution provides MACSF with a complete and intuitive set
of features to detect and quickly solve any
encountered issue or failure on their network.
Thanks to ServicePilot, MACSF has a global vision of their
real-time network and can monitor at any time, the presence and
quality of service delivered by their network operator.
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Bank
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Reinforcing the Helpdesk proactivity
With ServicePilot, GIE Atlantica (Crédit Agricole) is capable of
measuring the quality of service and detecting incidents on all
its network, which represents 1,700 local branches as well as applicative or technical servers.
The Helpdesk accesses cartographies, graphics and event tables, in real time or historically, which allow locating the incidents and optimizing the infrastructure
dedicated to the applications. |
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Education
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Global vision of the network, servers and applications
ServicePilot appealed to Sciences Po by its power, its window opportunity and its capacity to
supervise simultaneously the network,
the servers and the applications. This global and heterogeneous vision allows a greater proactivity and an optimal quality of service. |
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SLM, service level management, fault management, network management, network performance, ServicePilot, Service Pilot, ServicePilot Technologies, Service Pilot Technologies, Service Pilote, Service, Pilote, Pilot
© ServicePilot Technologies 2008 - All trade names referenced are trademarks of their respective companies.
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