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An appliance performs a clearly defined task and is completely optimized for it. Easy administration, rapid deployment, and
straightforward implementation characterize appliance servers. The hardware is exactly tailored to the corresponding software, and thus
the intended application. Appliance serves processes that are usually time consuming, and potentially error prone (installation
procedures, hardware component selection, configuration, etc.).
Moreover, by using zero conf technology, the exchange of a defective or old server with a new one is as simple as swapping
cell phones, without technicians, without time delays. The new server can be connected to the network in seconds by inserting the SD card with
the stored configuration settings into the new computer. The system then functions as usual and the operations can continue without interruption
in the event of a server failure.
These numerous advantages are inherent in ServicePilot NBA appliance design. They are built and optimized to help IT department in
easily monitoring and analyzing network behavior.
To effectively manage and secure the continuously evolving enterprise network, IT managers must have an in-depth knowledge
of the network and its utilization and answer the following key questions:
- Who is using the network and to do what?
- Who are the most resource consuming users?
- What are the most important applications running on the network?
- Are there bottlenecks and where?
ServicePilot NBA Appliances monitor network traffic patterns and dig into user and network behavior. Developing baselines for normal
traffic, they provide detailed view of network utilization and highlight anomalies that point to potential security breaches (attacks, worms or
corporate policy violation).
Based on NetFlow and sFlow data collection, and through direct acquisition for network (using Network Interface Card technology)
ServicePilot NBA Appliances provide detailed IP statistics, such as:
- Flow statistics by interface
- Flow statistics by transaction
- Flow statistics by user
As non-intrusive, passive probes, ServicePilot NBA Appliances observe and analyze the traffic on IP network, enabling IT teams to
discover applications and usages, extract data from flows, and compute statistics and measurements in real time.
ServicePilot NBA Appliances correlate users with IP addresses that are related to the transactions and identifie the “whom”
behind the “what”. It offers the network and security managers the ability to pinpoint the source of network activities to specific end-users.
Through insight into transaction flow across enterprise, correlated with user identity, ServicePilot NBA Appliances enable IT staff to:
- Monitor and optimize the network resources
- Perform traffic analysis across the network
- Proactively manage the network (capacity planning)
- Identify security threats
- Reveal which users are the most consuming
Three models of ServicePilot NBA Appliances, depending the needed configuration, will be available during the
second quarter of 2008. They will be running under Windows 2008.

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