The need we answer

Infrastructure Monitoring

ServicePilot Technologies' Infrastructure Monitoring software is designed to help enterprises manage an ever-increasing number of new technologies and the corresponding complexity, while answering more and more compelling economic constraints.

ServicePilot Technologies' offering is a complete and consistent  infrastruture monitoring solution that collects, consolidates and correlates information from all IP network components, servers, ToIP services and critical applications:

• Network Monitoring

  ServicePilot monitors all network equipments (LAN and WAN) and analyzes all QoS parameters of a value-added IP infrastructure. It innately uses all necessary collectors for IP infrastructure performance analysis.

• Data Center Monitoring

  ServicePilot provides high performance technology packages for monitoring all major OS platforms, and z/OS mainframes.

• VoIP Monitoring

  ServicePilot provides simultaneous IP data infrastructure and Telephony over IP service management. It is able to measure voice communication quality of service and detect incidents over a multi-vendor ToIP infrastructure.

• Application Monitoring

  To effectively measure the behavior of applications and analyze the degradation of response times, ServicePilot offers a set of application monitoring agents (Windows, Windows Event, Web, TCP, SQL, Log, Web Transaction).
  ServicePilot understands business application impacts. Correlating communication and infrastructure issues, it notifies users about service disruptions and their impacts.

This complete solution approach allows ServicePilot Technologies' offering to combine fault management, performance management, service level management and capacity planning through a unique platform, well suited for medium-size companies and capable to satisfy infrastructure monitoring needs of large enterprises.

By using ServicePilot's comprehensive toolset, such as real time mapping, service level and alarm notification or global and customizable reporting system, IT infrastructure managers are able to:

• Improve service quality and reliability at the end user level
• Reduce costs and increase operational efficiency
• Anticipate necessary infrastructure evolution

Pick the domain of interest to learn more on how ServicePilot can help.