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Enterprises have long desired a single network that would allow them to transfer both voice and data. Timely information is now a key enterprise asset and
networks are today in the forefront of answering business requirements. Along with meeting the challenges posed by the physical integration of the network,
it is also important to ensure that the aggregated flow of traffic meets the quality and functionality expectations. IP infrastructures are revolutionizing
enterprise internal communication and customer-provider relationships. The voice-data convergence has resulted in continuing changes for infrastructures, and by default, an increasing requirement for
higher performance and better quality of service. Emergence of demanding technologies leads to new needs, such as:
- High network quality level
- Effective control of actual infrastructure performance
Comprehensive and intuitive view of infrastructure to anticipate service disruption and speed up diagnosis Trend and flow analysis to proactively manage necessary infrastructure evolutions and optimize IT resources
ServicePilot understands, analyzes and masters the new constraints of convergent networks and makes network operations easier.
Key Benefits
- Control of infrastructure quality
QoS mechanisms allow to answer the differentiation needs of network flows, but make previous means of network performance measurement,
out-of-date. ServicePilot provides an effective control of network quality, by class of service, based on technologies such as Cisco IP SLA and Cisco
CB QoS MIB. When this information is not available, ServicePilot Network Latency agent carries out an accurate measurement of network performance for
each service class.
- Comprehensive and intuitive vision
ServicePilot provides a global (real-time and historical) view of the infrastructure and service level agreement follow-up (SLA)
through a unique management platform. By performing measurements of service performance (IP SLA and QoS) associated to load indicators (CPU, links ...)
and traffic details (NetFlow, sFlow, RMON II...) within a unique tool, ServicePilot offers a mean to quickly and intuitively diagnose, analyze and
understand network operations.
- Trend and flow analysis
To efficiently manage and secure the enterprise network, it is essential to have an in-depth knowledge of the continuously
evolving enterprise network and its utilization:
- Who is using the network, and to do what?
- Who are the most resource consuming users?
- What are the most important applications on the network?
- Are there bottlenecks, and where?
Based on NetFlow and sFlow data collection, and through direct acquisitions for Network (using Network Interface Card technology)
and z/OS mainframe flows, ServicePilot provides detailed IP statistics, such as:
- Traffic distribution by class of service
- Traffic distribution by protocol
- Traffic distribution by application
Traffic matrix are built upon flow data (NetFlow, sFlow, NIC and z/OS mainframes), collected in real time, and aggregated every 15 minutes,
in order to preserve a level of optimal detail while reducing the volume of data transfers. Thanks to consolidated information, ServicePilot offers
historical analysis of flow status according to configurable aggregation criteria.
By using its unique dashboard technology for real time and historically consolidated NetFlow, sFlow, NIC and z/OS mainframe traffic flows,
ServicePilot offers real time and historical analysis. Before being aggregated into historical reports, flow statistics are displayed, in real-time, through a
user-friendly Web interface.
The powerful ServicePilot reporting engine and numerous packages to collect technical data (traffic, load…) and flows (NetFlow,
sFlow, NIC, z/OS mainframes…) carry out an historical view, affording trend projections to anticipate infrastructure saturation.
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