Product List

The result of more than 10 years in internal Research & Development, ServicePilot combines technological innovation, simplicity and robustness. Homogeneity and ITIL compliance are inherent in ServicePilot design.

Compact, complete and user-friendly, ServicePilot thrives in complex and heteregeneous technological environments.

Using object-oriented technology, ServicePilot structures infrastructure components by classes to model the business impact of service disruptions caused by infrastructure technology failures.

This original class-based concept allows ServicePilot users to structure their upstream approach to a management project.

ServicePilot Technologies portfolio is built upon its ServicePilot software suite:

• ServicePilot ISM monitors and oversees availability and performance across the entire IT infrastructure (Integrated Service Management modules)

• ServicePilot NBA provides insight into transaction flow across enterprise and identifies security threats (Network & Application Behavior Analysis modules)