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Integrated Service Management solutions require
an intelligent and flexible console for ensuring the reliable
collection, analysis, consolidation and presentation of IT data
within dynamic environments.
ServicePilot ISM Console is a powerful Windows
console that simplifies the supervision of IT environments. It
enables IT teams to easily and intuitively monitor, troubleshoot and
optimize IT infrastructure of all sizes.
Real "all-in-one" console, it centralizes
Configuration Management, Event Management and Service Management
interfaces on a single screen, offering IT manager the capability to
look at everything happening on the infrastructure (discoveries,
changes, events,...).
The level of granularity is related to each
IT department needs. As a consequence, an "universal"
parameter setting is difficult to realize. The utilization of vector
technology allows to zoom in on the most small part of a very large
and complex infrastructure. It is totally intuitive and does not
need any preliminary training.
The embedding of all functions on a single
console allows the IT manager to discover, at a glance, the
complexity of the infrastruture. This leads to better understand,
and easily supervise the IT environment.
ServicePilot ISM Console is built upon the last
version of Windows Presentation Foundation (WPF) part of the new
released .Net Framework 3.5.
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