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The result of more than 10 years in research and
development, ServicePilot Technologies' offering combines
technological innovation, robustness and simplicity.
Using standards and a modern development environment, ServicePilot
Technologies designed its software offer with in mind the creation
of an adaptative technology. Thanks to its modular architecture,
each module can be easily replaced and modified when needed. Thus,
ServicePilot Technologies offers a clean product with simple and
elegant design.
The adoption of object orientation
to describe infrastructure components eases up the integration and
configuration of new objects through inherance.
ServicePilot Technologies solution groups infrastructure components by classes to
model the business impact of service disruptions caused by
infrastructure technology failures. This original class-based
concept allows users to organize their upstream approach to a
management project. In this way, users can fulfill their management
objectives out-of-the box, as soon as ServicePilot Technologies
software is deployed.
A full infrastructure
monitoring solution for network components (LAN and WAN), servers
(Windows, Unix, z/OS mainframes, AS400) and critical applications,
ServicePilot Technologies product incorporates all service
management features through a unique platform.
A clean product, easy to install and deploy (plug & play),
ServicePilot clearly provides an economic value for enterprise
through its technological improvements.
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