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When it comes to IT infrastructure, it is essential to have tools to monitor key availability and performance aspects, in real time and over time.
The major framework providers have a complete portfolio of management solutions. Their offers, built with the attempt to cover all IT
service management issues, are often the result of a large number of external acquisitions leading to a patchwork of dissimilar products.
Thus, they are complex and difficult to use and require a lot of resources to be installed and deployed. Moreover,
it is hard to find an efficient,
cost-effective entry-level solution in their catalog. At the other end of the spectrum, smaller and innovative upstarts propose point solutions. Targeted at specific technology
monitoring, they offer limited benefit, without any end-to-end perspective. Fearing future integration issues, companies are sometimes reluctant
to choose these low-cost but restricted products.
Nevertheless, low cost and high effectiveness are no longer exclusive and there is hope to combine a cheaper solution with a bright future.
The result of more than ten years in in-house Research & Development, ServicePilot combines technological innovation, simplicity and robustness.
Homogeneity and ITIL compliance are inherent in ServicePilot design.
Compact, complete and user-friendly, ServicePilot thrives in complex and heteregeneous technological environments.
ServicePilot provides a holistic management solution for the IP infrastructure by collecting, consolidating and correlating technical
data from all components (network, servers and applications). ServicePilot reduces operating costs, satisfies the needs of multiple enterprise
management groups and makes cross-divisional communication easier.
ServicePilot performs IT service management from web to mainframe.
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